Free shipping on all orders (unless otherwise specified). Valid only on shipping to the 48 contiguous states. We cannot ship to PO boxes, only to physical addresses. Additional shipping fees may be assessed on orders shipped to Hawaii, Alaska, and US Territories. International shipping fees will be assessed on all orders shipped outside the US.
Back2BasicsSurvival.com represents several top-level manufacturers and highly demanded products. In order to offer free shipping on most of our products, we ship direct from the manufacturer to keep costs low and enable us to pass these savings to our customers. Therefore, multi-product orders may arrive in multiple packages from various points of origin. Order processing can take up to 2-5 business days. Orders are not processed or shipped on Saturday or Sunday. Our fulfillment center observes most federal holidays. We estimate you should plan for up to 7-10 business days AFTER order processing, although often products arrive much sooner. Please allow this time to pass before contacting us regarding the status of your order.
A tracking number will be emailed to you. When your order is shipped you will receive a shipment confirmation with the tracking information. Please allow up to 48 hours after you receive the tracking number for your shipper to update the tracking information. Once shipped, the length of time it takes for your order to arrive will depend on the origin(s) of the shipment.
Questions? Please call us at (888) 559-1336 or firstname.lastname@example.org and we'll be glad to answer any questions.